Mobile Ticket Delivery
- 1. What is a mobile ticket?
- 2. Where can I download the official FIFA mobile ticketing app?
- 3. Once I have downloaded the official FIFA mobile ticketing app, how can I access my ticket(s)?
- 4. Can I download the official FIFA mobile ticketing app on a mobile operating system other than Android or iOS (Apple)?
- 5. As the main ticket applicant, can I send my own ticket(s) to somebody else?
- 6. How will ticket(s) be delivered to my guest(s)?
- 7. How soon after purchase can I send ticket(s) to my guest(s)?
- 8. How can I send ticket(s) to my guest’s phone?
- 9. Can I keep my guest’s tickets (under my account on the official FIFA app) on my phone?
- 10. How can I send mobile tickets to my guest(s)?
- 11. How will my guest know that I have sent a ticket to them?
- 12. Do my guests need to download the official FIFA mobile ticketing app?
- 13. Can I send all the tickets that I have purchased to my guests?
- 14. Can I transfer my mobile tickets to my computer and print them?
- 15. Are my guests allowed to send their ticket to another guest? Are my guests allowed to change the name indicated in their tickets?
- 16. I have sent a ticket to the wrong person/email address; can I cancel the sending of a ticket to a guest?
- 17. What if the guest I sent a ticket to can no longer attend a match?
- 18. Can I take a screenshot of a mobile ticket and send it to a different person?
- 19. What can I do if I have purchased tickets online, but I do not have a smartphone to access my mobile ticket(s)?
- 20. Can I access the stadium with more than one mobile ticket for the same match on my phone?
- 21. How will tickets be delivered following a purchase through the official FIFA Resale Platform?
- 22. Can I buy tickets online and choose to collect them at the stadium?
- 23. What should I do if I have trouble logging into my official FIFA mobile ticketing app account?
- 24. I have a new smartphone; how can I access my ticket(s) on my new smartphone?
- 25. What if my smartphone in which I have my mobile ticket(s) is lost, destroyed, or stolen?
- 26. I’m having trouble downloading my ticket. How can I get help?