If any of your guest(s) cannot attend a match, you can resell their tickets on the FIFA Official Ticket Resale Platform. Please note that for each match, at least one ticket must remain in your mobile ticketing app. If you wish to resell all your tickets, they must all be submitted for resale at the same time.
If the ticket has not been successfully resold 1 hour prior the kick-off of the respective match, it will continue to be available for the original ticket purchaser's own use.
That is why original ticket purchasers are strongly encouraged to withdraw a ticket from the Resale Platform in sufficient time prior to the respective match if they subsequently intend to retain the ticket for their own use.
Please note that FIFA Ticketing makes no guarantee that any ticket submitted to the Resale Platform will be successfully resold. FIFA Ticketing will determine in its sole discretion when a ticket submitted to the Resale Platform by an original ticket purchaser is ultimately posted on the Resale Platform for potential sale to a resale ticket purchaser. FIFA Ticketing is not responsible for any costs or expenses incurred by an original ticket purchaser resulting from their ticket not being successfully resold on the Resale Platform.