If the ticket(s) is successfully resold on the FIFA Official Ticket Resale Platform, FIFA Ticketing will issue the original ticket purchaser with a dedicated ticket resale confirmation stating that the ticket, and the original ticket purchaser’s right to use the ticket(s) have been cancelled. Other than the resale notification, no communication by FIFA Ticketing or any third party shall be deemed or construed as a confirmation to the original ticket purchaser of a ticket resale. An original ticket purchaser cannot cancel any successful resale of a ticket by FIFA Ticketing.
If the tickets have not been successfully resold (including accessibility tickets) by 1 hour prior to the kick-off of each individual match will remain available in the original ticket purchaser’s account who can subsequently distribute them again to their guests by using their respective emails to send them the tickets.
That is why original ticket purchasers are strongly encouraged to withdraw a ticket from the Resale Platform in sufficient time prior to the respective match if they subsequently intend to retain the ticket for their own use.